You may have noticed that nowadays many, if not most, websites have a pop-up chatbot which is able to answer questions that you may have regarding the products and services offered by the website in question.
If you have not yet invested in a chatbot for your site, what questions of your potential customers are going unanswered?
Our team of developers at Piping Hot Digital specialise in creating chatbots unique to your brand, and that are able to fulfil the custom needs of your customers.
We Partner With
Did You Know?
Customer Services handled by Chatbots fueled by AI by 2020
Organizations Implemented AI in Some Form
Billion Number Of Messaging App Users Wordlwide by 2021
People Accross Generations Said They Prefer Messaging
The Functions of Our Chatbots
We create friendly, polite chatbots that are able to automate conversations and tasks. Their functions include:
We are able to create chatbots that can perform a variety of actions including submitting a form, booking a reservation and sending an email.
By assessing your FAQs, we can develop a chatbot for your site that is able to answer general questions, and provide information on your brand’s products and services.
Chatbots are often used in support circumstances. Our chatbots offer the first level of support. They can answer basic questions and put customers through to the right department for more in-depth and comprehensive support requirements.
When we create a chatbot for your brand, we look at your customers, their needs and your brand identity to create a helpful and authentic-feeling chatbot that adds value to your site.
Why Invest In A Chatbot
While chatbots may not seem like the number one necessity for your site, they are definitely worth the investment because of the advantages that they offer.
Chatbots can save your customer service team tons of time as chatbots can take care of all the minor customer service tasks and queries. Chatbots are also available 24/7, unlike most customer service team members.
Chatbots provide an instant, personalised experience for your customer, making chatbots far more convenient than an email or phone calls. When looked at intricately the possibilities and benefits that chatbots provide are endless!